Mitch's World: Picture If You Will… There are mornings here at the shop when the only thing missing would be Rod Serling standing in the corner of the office waiting to utter those famous words that started so many of the early Twilight Zone episodes. More

Mitch Schneider: The Sixth Day... Recently, I received an e-mail that went straight to the heart of a question I've been struggling with for years: What do you do about the Sixth Day - Saturday? Is your shop open for business that day? More

Mitch's World: Going Above and Beyond the Call of Duty At times, dealing with "wholesale" clients on difficult driveability problems can be a lot more difficult than dealing with difficult customers. More

Mitch Schneider: Open Saturday? Shop Owners and Mitch Discuss the Sixth Day Long-time shop owners weigh the pros and cons of being open on Saturday. More

Dear Diary...It's Me Mitch Life has its challenges and can be difficult at times. But, it's all we've got, I guess. So, we'd better make the best of it. More

Readers Respond to Mitch Schneider's 'So ... What's on the Menu' Article Mitch Schneider's "So ... What's on the Menu" article that ran on June 18, has received quite a few responses from Autocarepro:news readers. The article addresses "loss leader" advertising and menu pricing. More

The 'Up' Side of Down I hope things don't get much worse, although I know they could. And, I guess there are signs things are getting just a little better, however slight or imperceptible the improvement may be. More

Mitch Schneider: So...What's on the Menu? Mitch addresses "loss-leader" advertising and/or the kind of "menu pricing" environment in which it normally flourishes. More

Mitch Schneider: Talk is Cheap - It Takes Money to Buy Whiskey! Having a vested interest in a project, an idea, a concept and/or your own future, in the way of sweat equity (time, energy, effort, physical or emotional investment, and/or cash) brings with it an entirely different level of involvement because of the sacrifice implied..."It takes money to buy whiskey!" But, what does all that mean? I think it means that unless someone has a vested interest in your... More

Let's Make A Deal: Let's Not... The last few months have been challenging. My guess is they were challenging for you, as well. The next few are likely to prove equally as challenging, if not more so. You don’t have to be a Nobel Prize Laureate in economics to understand what’s going on. People like us — people on the ground, people dealing with “the economy” head-on — generally have a... More